Shipping policy
Last Updated: 4/9/2026
At Konud, we are committed to providing a reliable and transparent shipping experience for customers within the United States. All orders placed through www.konud.com qualify for free shipping. At this time, we ship exclusively within the United States and do not offer international shipping.
Delivery Times
Below are the estimated delivery timelines for all shipments.
Order Cutoff Time
5:00 PM Eastern Time (ET). Orders placed after this time are processed the following business day, which may add an additional day to the delivery schedule.
Order Handling Time
1 to 3 business days (Monday to Friday). Once your order is processed, it will be dispatched through one of our trusted carriers.
Transit Time
5 to 12 business days (Monday to Friday).
Estimated Delivery Time
6 to 15 business days.
Carrier Services
We work with dependable shipping providers to deliver orders within the United States. These may include USPS, UPS, FedEx, or other regional carriers depending on your location.
Shipping Costs
Free Shipping
All orders placed on www.konud.com qualify for free shipping with no minimum purchase requirement.
Delivery Issues
If you experience delays, lost packages, or any delivery-related concerns, please contact our support team at support@konud.com. We will work with the carrier to help resolve the issue and ensure your order arrives as expected.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing your tracking number. You may track your shipment at any time through the Track My Order page on www.konud.com.
Questions
If you have any questions regarding shipping or delivery, please visit our Frequently Asked Questions page or contact us at support@konud.com.
Customer support: 9:00 am to 5:00 pm EST (Monday -Sunday)
Email: Support@Konud.com
Phone: +18139220041
Address: 12709 Kings Lake Dr, Gibsonton, FL 33534
We will answer the phone, and reply to emails within 12 hours during working/ business days.
.
.